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“Worn out phrases and longing gazes won’t get you where you want to go. No!” The Mammas and the Pappas.

Let’s give this lyric a “maybe, maybe not.”

Do you have phrases and expressions that you use every day, without thought, as if by reflex? We all do. It would be really difficult to reinvent our language use for every patient.

One or two, please uncross your legs, put your chin right here. We all know the drill.

On the other side of the coin, it IS important is to develop phrases and expressions to use when things aren’t routinely procedural, and the going gets tough. It’s really helpful to have go-to phrases that you can deliver with (seeming) uniqueness and sincerity. THEN you can concentrate on the issue and hopefully solve it.

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Bill Potter
Associate Editor, Dugout Dirt Editorial for odsonfb.com. Dr. Bill Potter is the senior optometrist at Millennium Eye Care in Freehold, New Jersey. Millennium is a multi-subspecialty optometry/ophthalmology practice, where Bill has practiced for 31 years. Prior to this, he served for 3 years as a Captain and optometrist in the U.S. Air Force. Bill is a graduate of the University of Pennsylvania and the Pennsylvania College of Optometry. He serves as a member of the Review of Optometry’s Editorial Board. The Primary Care Optometry News honored Dr. Potter in 2016 by listing him as one of the “PCON 250” top leaders and innovators in his field. Dr. Potter has a special interest in uveitis and other ocular inflammatory diseases and has lectured and published many articles in this area. Most recently, Bill’s CE article on “Red Disease in Glaucoma” appeared in the March 2017 Review of Optometry.

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