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An irrational patient demands to see the doctor during appointment hours over a loose screw. This patient is not only rude to her staff but condescending to her as well. Was she right to stand her ground supporting both her staff and sticking to her office policies? The community weighs in!

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Alan Glazier
Proud founder of a private practice in the Maryland suburbs of Washington DC. and I founded this small online community called "ODs on Facebook". I like to connect people.

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