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Historically, independent eye care providers have owned the patient experience in their practices. Other options simply did not measure up. Yet, major players in eye care are making significant investments in delivering a better patient consumer experience, to attract...
The optometry billing procedure can be quite overwhelming. Shouldering the burden of optometry billing hassles can often result in errors or delays. This can take a toll on the compensation received for optometry services. But for providers to be...
In the land of optometry, peculiar characters have made appearances in the exam room. Unique as they come, each requires an individualized approach to the exam and treatment plan. Tales have been told about one or two of them,...
  Think of the number of times an insurance payer denies payment. You did your research. You used the right CPT codes for the service provided. You reported the necessary additional information, such as the referring provider. You know it...
  It has been said that rewatching a television series can be restorative. I confess I have rewatched my favorite series, F.R.I.E.N.D.S more times than I can count and it always puts me in a good mood. Maybe this is...
Leaving a static state of steady employment and entering a dynamic state of practice ownership is no easy feat. As human beings, we like to remain in a static state where routines provide stability and comfort. Removing yourself from...
Prevention that Leads to Practice Health Tips for staying on top of the billing details you’d rather put off until tomorrow. “Prevention” is all about discipline. Staying ahead of trouble.  We workout. Pay attention to our nutrition. And make sure we get...
On this episode of the ODs on Facebook Podcast we take a look at the past, present, and future of private equity in eyecare. Private equity has no doubt been the subject of intense discussion in eyecare recently. This...

How and Why to Survey Your Patients It’s important to receive patient feedback to spot inefficiencies in your patient care and improve your eyecare practice, but creating the perfect survey can be a challenge for some practices. Luckily, VisionWeb’s created a free...
A few polls about webinar content and timing were released in the ODs on FB group this past week. An overwhelming majority of respondents wanted more on-demand or pre-recorded webinars over live webinars. Webinars in real-time can be useful...